Marketing and Sales Associate | Digital Marketing | Customer Engagement

I am a marketing, sales, and customer service professional with more than four years of experience in product promotion, commercial communication, and customer engagement. I have developed a strong ability to understand customer needs, present products effectively, and support sales targets in fast-paced environments.

I hold an Associate Degree in Marketing, Advertising and Product Promotion and have continued to expand my knowledge through training in digital marketing, remote work, AI automation, digital tools, leadership, and communication. My academic background has given me a solid foundation in marketing principles and consumer-focused communication.

Throughout my work in retail sales and telephone sales, I have built trust-based customer relationships through personalized service, active listening, and clear product presentations. I am comfortable handling customer questions and objections while recommending solutions that match individual needs and preferences.

I have practical knowledge of SEO, Google Analytics, digital advertising, AI tools, and automation. I am interested in applying my commercial experience alongside these digital marketing skills to contribute to customer acquisition, engagement, and campaign performance.

I also have experience working in hospitality and security-related environments, where I strengthened my accountability, teamwork, adaptability, and ability to operate effectively under pressure. I can manage multiple priorities while maintaining professional and direct communication with customers, visitors, and colleagues.

My goal is to take the next step in my career in marketing and digital marketing, building on my sales background and customer-focused approach. I am motivated to further develop my expertise in digital campaigns, SEO, analytics, and commercial strategy.