Juan Nicolas Leon Bonilla
Juan Nicolas Leon Bonilla

Line Cook and Customer Service Professional

Actively looking · Member since 17 Sep 2026
Location
Thorold, Canada
Desired salary
Unspecified
Work preference
Remote Only
Experience level
Junior

About

Professional summary

I am a customer-focused professional with experience in food service, retail sales, event operations, and community volunteering. I have developed strong communication, organization, and service skills while working in fast-paced environments.

I currently work as a Line Cook at Harvey's in Thorold, where I support efficient kitchen operations and help deliver accurate customer orders. My food-service background includes food preparation, cleaning, stocking, safety-conscious handling, and working effectively under time pressure.

I also have several years of retail sales experience with Calvin Klein. I assisted customers with merchandise inquiries, maintained attractive store displays, processed and organized inventory, and contributed to a positive in-store experience.

Through event staff and porter roles, I gained experience with event setup, clearing, and maintaining organized venues. These positions strengthened my reliability, attention to detail, and ability to work collaboratively during busy events.

I am fluent in English and Spanish and have volunteered more than 200 hours with the Niagara Folk Arts Center. In this role, I assisted children, teens, and clients, including helping Spanish- and English-speaking visitors access services and arrange appointments.

I am working toward a Bachelor’s degree in Business Administration and hold certifications in First Aid and driving. I bring diligence, adaptability, and a commitment to delivering respectful, helpful service in every role.

Skills

7 capabilities

Experience

Career history

Line Cook Harvey's

I work as a Line Cook at Harvey's in Thorold, supporting daily kitchen operations in a fast-paced food-service environment.

I prepare food and customer orders accurately while contributing to efficient service, cleanliness, and teamwork in the kitchen.

Retail Sales Associate Calvin Klein

I greeted customers, answered inquiries about merchandise, and delivered attentive customer service in a retail environment. I helped create a welcoming experience for shoppers and supported their purchasing decisions.

I maintained clothing displays in neat and presentable condition, unloaded shipments, organized shelves, and scanned and counted items to support inventory operations.

Kitchen Staff Harvey's

I provided customer service and prepared customer orders accurately and efficiently in a fast-paced restaurant setting.

I maintained clean dining room and kitchen areas by collecting garbage, sweeping, mopping, and cleaning workspaces. I also stocked refrigerators and freezers and labeled products with expiry and pull dates.

Event Staff Scotiabank Convention Center

I supported event operations at the Scotiabank Convention Center in Niagara Falls, including porter duties for Avon and Cheer Evolution events.

I assisted with clearing areas and setting up event spaces, helping maintain organized and ready-to-use venues for attendees and organizers.

Education

Learning history

Brock University

Bachelor's degree (in progress), Business Administration

Studied Business Administration while working toward a bachelor's degree.

Holy Cross

High School Diploma or GED

Completed high school education. Earned the Business Specialist High Skills Major award in 2019 through business-related credits and a related co-op.

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