Virtual Assistant and Lead Generation Specialist

I generate and convert leads through LinkedIn outreach and targeted email outreach campaigns. I monitor campaign performance, identify underperforming workflows, and recommend solutions that have increased client responses and bookings by 20%.

I manage and organize client inboxes using Instantly, handling more than 50 inbound messages weekly while improving response time by 30%. I schedule and confirm over 30 high-priority meetings per month, follow up with interested prospects, and create weekly performance reports that supported a 15% increase in team productivity.

I managed and responded to more than 100 inbound client queries daily, maintaining professional communication and reducing average response time by 30% within the first quarter.

I scheduled and confirmed more than 50 high-priority meetings per month while maintaining 95% on-time attendance. I also developed weekly performance reports that identified process improvements and contributed to a 15% increase in team productivity over three months.

I coordinated executive calendars for more than 10 senior staff members with zero scheduling errors, helping reduce meeting overlaps by 20%.

I managed over 200 emails weekly and streamlined communications to improve client engagement by 10%. I also led targeted social media outreach campaigns that increased digital engagement by 25% over a 90-day period.

I provide freelance virtual assistance across multiple client projects, including inbox management, communication support, research, and administrative coordination.

I have managed client inboxes with a 95% resolution rate for critical inquiries within 24 hours. I also conduct internet research and compile actionable insights that have improved client decision-making efficiency by 20%.

I built and maintained a targeted list of more than 500 prospects using Clay and Apollo, combining firmographic and intent data to align contacts with ideal customer profiles. I sourced and enriched verified lead data using Prospeo, ZoomInfo, and Cognism.

I achieved a 60% lead-to-booked-meeting conversion rate by improving targeting criteria and prioritizing high-fit accounts. I maintained sub-10-minute response times for inbound leads and supported a 30% improvement in customer retention through better-aligned outreach.

I provided customer support through phone, live chat, and social media, addressing client inquiries, concerns, and complaints in a timely and professional manner.

I helped increase customer satisfaction ratings by 10% during my tenure. I also streamlined order processing and delivery tracking, reducing delivery-time discrepancies by 20%.

Bachelor of Science in Food Science and Technology.