I am a senior engineering and customer service professional with more than 27 years of experience across the energy, gas turbine, automotive, aerospace, and petroleum industries. I have led multidisciplinary teams, supported customers, and delivered engineering, quality, maintenance, and construction initiatives.
I specialize in product and project engineering, mechanical equipment coordination, design documentation, materials management, and compliance with industry codes and standards. I focus on reducing design rework, improving response times, and ensuring reliable execution from planning through implementation.
I have extensive leadership experience managing quality and customer service teams in Mexico and the United States, as well as collaborating with global teams in India, Poland, and the USA. I value participative leadership, accountability, professional ethics, and the development of capable, autonomous teams.
My background includes gas turbine lifecycle parts planning, database administration, equipment procurement and reception, manufacturing drawing development, BOM management, and construction-site reengineering. I have also managed workforces of more than 50 people during major industrial plant construction projects.
I am committed to operational excellence, customer satisfaction, cost reduction, First Time Yield, and continuous improvement. I bring advanced business English, Six Sigma Green Belt training, and an MBA to complement my mechanical and electrical engineering foundation.