I am a UI/UX and Interface Design professional transitioning from software operations, systems implementation, and technical documentation. I focus on transforming complex business rules, operational journeys, and user needs into intuitive, structured, and functional digital experiences.
I have experience supporting budgeting software operations, analyzing process flows, identifying recurring user issues, and providing feedback to improve product usability and service efficiency. My background helps me connect business requirements with practical user-centered solutions.
I have developed technical documentation, support manuals, and training materials for diverse user profiles. I also have hands-on experience mapping user journeys, assessing workflows, and simplifying tasks during software implementation.
I am fluent in English and have translated and adapted technical documentation and software interfaces with terminological and contextual accuracy. This experience supports my ability to work with multilingual products and international stakeholders.
I am currently pursuing an Associate Degree in Systems Analysis and Development, with studies in software engineering, computational logic, systems architecture, and interfaces. I also have working knowledge of information security governance standards, including ISO/IEC 27001.
Optimized daily operations and client support for a budgeting software solution, helping reduce recurring bottlenecks and improve service efficiency and customer satisfaction.
Analyzed operational demands and process flows to identify user needs and provide structured feedback for continuous product improvements. Worked within an ISO/IEC 27001:2022-certified corporate environment, supporting data privacy, compliance, and information integrity.
Developed technical documentation and support manuals to train users with different profiles, improving platform adoption and usability.
Translated and adapted software content and interfaces into English with contextual and terminological accuracy. Mapped user journeys during implementation and performed hands-on usability and workflow assessments to simplify tasks and improve the user experience.
Associate Degree, Systems Analysis and Development
Expected graduation in December 2026. Studies include software engineering, computational logic, systems architecture, and interface development.
Second Language Learning, English
English language training with active fluency and hands-on experience translating and adapting technical documentation and interfaces.
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