Chrystal Richards cover
Chrystal Richards
Chrystal Richards

Manual QA Engineer

Actively looking · Member since 21 Sep 2026
Location
Trinidad and Tobago
Desired salary
Confidential
Work preference
Remote Only / Full Time, Part Time
Experience level
Mid

About

Professional summary

I am a QA Engineer with over three years of experience validating healthcare web applications in Agile/Scrum environments. My work focuses on ensuring that complex clinical workflows are stable, accurate, usable, and ready for release.

I specialize in manual testing across functional, exploratory, regression, integration, smoke, user acceptance, and end-to-end testing. I use risk-based testing approaches to prioritize high-impact workflows, edge cases, and failure conditions.

I have experience investigating defects, documenting reproducible issues, validating fixes, and collaborating closely with product and engineering teams. I also review requirements and acceptance criteria early in the development lifecycle to identify dependencies and testing risks.

I have evaluated AI-assisted healthcare features, including speech-to-text, structured note generation, and readability workflows. I assess AI outputs for accuracy, consistency, hallucinations, context preservation, usability, and safety with human oversight.

As a Product Lead and QA Lead for an independent healthcare platform, I translate clinical and user needs into prioritized, testable requirements. I guide AI-assisted implementation reviews while maintaining responsibility for product decisions, workflow integrity, accessibility, responsive behavior, and quality strategy.

Notice period: 2 weeks - 1 month

Skills

18 capabilities

Tech stack & tools

Working toolkit

Collaboration

Data Stores

Development

Languages & Frameworks

Experience

Career history

Product Lead & QA Lead Independent Healthcare Platform

Own the product vision, feature scope, prioritization, and quality strategy for a full-stack healthcare application in development. Translate clinical and user needs into mapped, testable workflows and requirements.

Use AI-assisted tools to develop product specifications, implementation handoffs, and reviewable artifacts while retaining final decision-making and human oversight. Review frontend and technical outputs for requirement coverage, workflow integrity, responsive behavior, accessibility, design-system fidelity, and regression risk.

Define treatment-plan content structures and a PostgreSQL content-library schema for controlled CRUD workflows, ensuring clinical content remains human-authored.

Manual QA Engineer ICANotes

Validate complex end-to-end clinical workflows across multiple release cycles in staging and production environments. Design and execute risk-based functional, exploratory, regression, smoke, integration, and user acceptance testing for new and existing functionality.

Participate in pre-refinement and refinement sessions to review requirements, acceptance criteria, dependencies, and testing risks. Investigate, reproduce, document, and track defects with reproduction steps, expected behavior, screenshots, and browser console or network evidence.

Evaluate AI-assisted speech-to-text, structured note generation, and readability workflows for accuracy, consistency, usability, hallucinations, and context preservation. Support release validation, fix verification, and cross-functional collaboration to reduce production risk.

Product Training and Support Specialist ICANotes

Collaborated with engineering and product teams to troubleshoot user issues, reproduce defects, validate fixes, and support software release cycles.

Supported deployments through issue resolution, workflow guidance, and post-release feedback. Delivered structured product training for internal and external users to improve onboarding and adoption.

Created and maintained knowledge-base and onboarding documentation.

Education

Learning history

UWI School of Business and Applied Studies Ltd.

Bachelor of Science, Information Systems Management

Completed Bachelor of Science in Information Systems Management.

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