Data Analyst

Analyze marketing data across the full sales funnel, including MQL-to-SQL progression, closed deals, RFPs, lead quality, campaign effectiveness, and revenue forecasting. Develop dashboards and analytical reports that provide end-to-end visibility into funnel performance and identify conversion bottlenecks.

Analyze website and SEO performance to identify high-intent keywords, content opportunities, and lead-generation improvements. Conduct on-page SEO work and build responsive web applications and technical SEO enhancements directly in the codebase.

Developed and maintained web platforms and applications from the ground up, converting business requirements into scalable client-side and server-side technical solutions. Worked with management, product stakeholders, and mobile development teams using an agile approach.

Gathered customer feedback and analyzed platform usage to improve user experience and engagement. Contributed to increasing website traffic to 300 daily visits within two months, supported unit testing, and assisted with AWS-based development and production deployments.

Led the development and maintenance of the Zajel newsletter platform for content writers. Analyzed business and technical requirements and developed the system from the ground up using Laravel and Vue.js.

Designed and implemented user-focused functionality while maintaining clean, reusable, and maintainable code. Supported both core platform functionality and user interface development.

Analyzed customer requirements and developed ERP solutions from the ground up using Laravel and Oracle. Conducted onsite customer meetings to understand business processes and translate business logic into system requirements and technical designs.

Worked directly with customers during analysis and design phases to ensure alignment with operational needs. Contributed to a 75% increase in project productivity and scalability and supported growth associated with a 50% expansion of the workforce.

Collaborated with management and cross-functional teams to conceptualize and launch new projects. Facilitated discussions, requirements analysis, solution development, and continuous process improvement.

Organized and streamlined development-team workflows to improve project execution and collaboration. Contributed to a 25% increase in the number of students benefiting from initiatives through improved delivery processes.

Organized and supervised development-team activities, including task allocation, work reviews, quality standards, and project deadlines. Analyzed, planned, and scheduled software projects according to customer requirements.

Coordinated technical, project, and resource requirements throughout the delivery lifecycle, including hosting and hardware estimates with financial management. Improved implementation velocity, contributing to a 60% improvement in customer satisfaction and engagement.

Developed and integrated telecommunications services for companies across the Middle East, Asia, and Africa. Built solutions using C++ and Oracle and integrated services with existing telecommunications infrastructure.

Monitored and reported service performance metrics to support reliability, quality, and availability. Collaborated with operations and product marketing teams to manage evolving requirements and coordinate service implementations.

Currently pursuing a Master's degree in Big Data.

Completed a Bachelor's degree in Information Technology with a specialization in Software Engineering.