Administrative and Finance Assistant

I provide comprehensive administrative support for distribution operations and customer service. I manage the closing and settlement of delivery expeditions, including returnable packaging and credit-note processing for missing materials or delivery incidents.

I use SAP to enter, process, and monitor customer orders daily. I also register new customers, resolve post-sales service incidents, and issue, review, and archive daily invoices related to distribution routes.

I support general administration through agenda and correspondence management, meeting and event coordination, financial documentation, inventory-related administration, supplier coordination, purchasing support, cost control, reports, and presentations.

I handled financial and administrative activities, including preparing quotations and invoices, managing collections, and completing cash closings.

I created and updated product-reference databases for replenishment and new products according to suppliers. I also supported logistics by quoting and organizing domestic and international transportation for sold products.

I provided post-sales follow-up and customer service by telephone and at the counter, helping maintain effective client communication and service continuity.

I delivered general administrative support, managing executive agendas and correspondence, coordinating department meetings and events, and preparing reports and presentations for management.

I managed invoices, budgets, and inventory administration for multiple departments. I coordinated orders with department heads and suppliers and collaborated with purchasing on cost-control activities.

I also supported the food and beverage department by maintaining accurate administrative records and helping ensure efficient processes.

I prepared online quotations for different hotel chains and managed price updates in internal systems. I ensured purchasing departments received timely communication about pricing changes.

I processed orders for hotel, chain, and restaurant clients. I also assisted the company owner with communicating operational guidelines to sales representatives and customers.

Complementary studies in psychology.