Leader of Innovation & Product Strategy (SaaS Transformation) Dell EMC Software
Led product and design direction for consolidating nine legacy enterprise systems into a unified SaaS platform. Partnered with product, engineering, design, and business teams to establish a scalable foundation for future products and integrations, reducing operational errors by 86%.
Drove the Nexus global rollout across AMER, EMEA, and APJ, improving quote workflows and reducing quote errors by 40%. Shaped and launched ZOE, an AI-powered workflow assistant used by more than 10,000 users that reduced request turnaround time by 76%; also established security and UI governance standards across product teams.