Sales Advisor and E-commerce Specialist

I execute sales through WhatsApp, prepare customer quotations, manage records in an accounting system, and make calls to clients.

I also visit clients and analyze negotiations to support commercial opportunities and successful sales closures.

I served prospects through telephone calls and WhatsApp Business, providing timely and high-quality responses throughout the sales process.

I followed up on leads and contributed to successful sales closures through responsive customer communication and commercial support.

I promoted the continuous and sustainable development of web pages through digital micro-campaigns.

I supported campaigns on Mercado Libre, Falabella, and Éxito to improve online visibility and commercial performance.

I handled in-person and digital sales for a camera and CCTV store.

My responsibilities included following up on quotations and supporting successful sales closures.

I provided virtual customer service for a dental clinic through digital channels.

I helped maintain a strong patient flow by responding to customer inquiries and supporting online attention processes.

I performed administrative assistant duties based on my technical training in accounting and administration.

I supported the operational administrative responsibilities required by the position.

Training course completed in Bucaramanga, Santander, focused on using artificial intelligence.

Completed a customer attention and service course in Bucaramanga, Santander.

Technical training in accounting and commercial sciences completed in Coloncito, Táchira, Venezuela.

Completed secondary education in sciences in Coloncito, Táchira, Venezuela.