Emily Horrix
Emily Horrix

Retail Supervisor and Customer Assistant

Open to offers · Member since 21 Sep 2026
Location
Brentford, United Kingdom
Desired salary
Unspecified
Work preference
On-site
Experience level
Mid

About

Professional summary

I am an enthusiastic retail professional based in Brentford with experience in customer service, shop-floor operations, cash handling, deliveries, and store opening and closing procedures.

I am confident working independently to manage the shop floor while maintaining high standards of cleanliness, organisation, and customer care. I enjoy helping customers find suitable products and providing a friendly shopping experience.

I have supervisory experience, including opening stores, completing cash-up procedures, handling paperwork, and supporting colleagues. I am a hard worker who works well as part of a team.

I also have sales experience, including recommending add-on products and assisting customers with footwear purchases. I am comfortable using tills and managing money responsibly.

I learn new things quickly and am motivated to continue developing my skills and growing within a company. I am eligible to work in the United Kingdom.

Skills

3 capabilities

Experience

Career history

Customer Assistant Regatta Great Outdoors

I manage the shop floor independently and support customers with their needs. I maintain strong standards of customer service, cleanliness, and organisation throughout the store.

I complete deliveries and assist colleagues when needed. I work reliably in a customer-facing retail environment and contribute to smooth daily store operations.

Supervisor Pavers Shoes

I opened the shop on my scheduled working days and supported the day-to-day running of the store. I completed cash-up procedures and handled store paperwork accurately.

I provided friendly customer service, worked hard in a busy retail setting, and helped colleagues where required. I contributed to an organised and welcoming store environment.

Customer Advisor Pavers Shoes

I assisted customers with selecting shoes and delivered helpful, friendly customer service. I also promoted and sold add-on products to support sales.

I operated the till, completed cashing-up tasks, and helped open the shop. This role developed my retail sales, cash handling, and store operations skills.

Volunteer Oxfam Music and Audio

I organised CDs and vinyl records, cleaned items, and prepared stock for sale. I helped maintain an orderly and appealing retail space.

I served customers using the till and handled money responsibly. This volunteer role gave me practical experience in customer service and retail operations.

Education

Learning history

Capel Manor College

Diploma of Higher Education, Level 1 Floristry

Currently studying Level 1 Floristry.

West Thames College

GCSE, Mathematics

Completed GCSE Mathematics.

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