I am an administrative professional and university student specializing in bank, financial company, and insurance management. I have experience supporting administrative operations, customer service, telephone support, document control, invoicing, and data entry.
I have worked both on-site and remotely, including freelance service delivery for a Spanish company. In remote environments, I manage contacts and calls through CRM systems, track activities in Excel, coordinate with teams through digital channels, and prepare end-of-day progress reports.
My experience includes issuing and monitoring invoices, recording card settlements, processing payment operations, entering accounting-related records, and maintaining stock lists. I am comfortable handling operational information accurately and following established procedures.
I also have customer-facing sales experience in retail settings, where I provided personalized advice, managed cash operations, monitored inventory, organized orders, and resolved customer inquiries.
I am organized, responsible, proactive, adaptable, and focused on meeting deadlines and objectives. I enjoy collaborating with teams, maintaining clear communication, and providing reliable administrative and operational support.
