Accounting, Finance & Admin Officer

Managed Facebook group content scheduling, publishing, monitoring, audience engagement, comments, messages, and social media performance tracking. Stayed current with social media trends, hashtags, and engagement best practices.

Provided executive and administrative support through email and calendar management, appointment coordination, research, report preparation, customer inquiry responses, digital file organization, and data validation. Edited and updated websites, blogs, and newsletters while supporting email marketing activities.

Handled accounts payable and accounts receivable, company billings, statements of account, payment vouchers, receivables monitoring, and reconciliation of documents and charges.

Prepared monthly financial and operational reports, validated fuel and operations reports, reviewed liquidation documents and receipts, maintained office records, responded to customer emails, and assisted the owner with business letters and appointments.

Managed office documentation, company billings, statements of account, payment vouchers, filing, records safekeeping, and reconciliation of documents and charges.

Consolidated operations reports, monitored proof-of-delivery submissions, observed billing and payment deadlines, and provided back-office support to the workforce.

Processed inbound and outbound shipment documentation, verified transmittal records, inspected cargo seals, checked cargo weights, and ensured documentation accuracy according to operating procedures.

Monitored cargo status and field positions, coordinated container turnover to shipping lines, reported shipment issues such as misrouted or shutout cargo, and collected information needed for issue resolution.

Coordinated transportation operations to support timely, complete, and cost-effective delivery of customer orders. Worked with sales, finance, distribution center operations, customers, and transport management to address delivery requirements and operational concerns.

Managed customer queries, proof-of-delivery remittance, freight utilization, backload activities, dispatch schedules, delivery lead times, weekly and monthly reports, and transportation process controls. Supervised third-party logistics truck drivers and supported audits, inventory, warehouse documentation, and fulfillment tasks.

Installed and configured computer hardware, operating systems, and applications. Monitored and maintained computer systems while providing face-to-face and telephone technical support.

Troubleshot hardware, software, and basic network issues; supported new application rollouts; and prepared procedural documentation and technical reports.

Installed and configured computer hardware, software, systems, basic networks, printers, and scanners. Monitored and maintained computer systems and provided technical support as needed.

Supported hardware, software, system, network, printer, and scanner installation and configuration. Assisted with programming, administrative support, technical documentation, customer query logging, and fault diagnosis.

Monitored ISP and VPN account records, reported branch downtime, supported maintenance upgrades, maintained software and equipment records, and managed technology supplies.

Provided customer-focused retail support by identifying customer needs, recommending products, and explaining offers, promotions, and custom order programs.

Maintained clean, organized stockroom and selling areas to support a positive customer experience.

Bachelor's degree studies in Information Technology.