Federico Santo
Federico Santo

Project and Product Manager

Open to offers · Member since 22 Sep 2026
Location
Uruguay
Desired salary
Unspecified
Work preference
Remote Only / Full Time, Part Time, Contract, Freelance, Temporary
Experience level
Senior

About

Professional summary

I am a product and delivery professional with more than 15 years of experience leading complex digital products across strategy, UX, and delivery. I work at the intersection of business objectives, technical constraints, and user needs to help teams build effective, measurable solutions.

I lead end-to-end product and project delivery for web, app, SaaS, e-commerce, healthcare, B2B, and self-service experiences. My work includes discovery, roadmap execution, flow definition, UX/UI validation, functional requirements, usability testing, MVP launches, and post-launch iteration.

I use behavioral data, funnel analysis, experimentation, and hypothesis-driven discovery to identify conversion, activation, retention, and onboarding friction. I focus on validating assumptions through evidence and translating insights into practical product improvements.

I have extensive experience coordinating cross-functional and distributed teams across design, engineering, research, marketing, operations, data, clients, institutional partners, and funding organizations. I also manage stakeholder communication, client accounts, budgets, contracts, and multi-project delivery.

I am comfortable working across regions and time zones from Uruguay. I use AI-assisted workflows and automation to streamline recurring processes, reduce errors, and improve delivery speed.

Notice period: Immediately

Skills

27 capabilities

Tech stack & tools

Working toolkit

Application Hosting

Collaboration

Data Stores

Design

Development

Languages & Frameworks

Experience

Career history

Senior Project Manager ++hellohello

I lead end-to-end delivery of digital products for applications, web platforms, and self-service channels. I translate business and user needs into product flows, validated UX/UI, functional logic, and usability-tested solutions.

I act as the primary contact for client accounts, identifying account growth opportunities and guiding product evolution. I coordinate researchers, designers, and developers across distributed regions while building AI-assisted workflows that automate recurring work, reduce errors, and improve delivery speed.

Project Manager Impala Terminals

I led cross-functional projects for internal B2B systems in a global logistics environment. I introduced structured discovery processes that improved alignment with organizational goals by 40%.

I redesigned reporting systems to support data-informed decisions and increase operational transparency for stakeholder groups.

Product Manager Zeppelin Labs

I owned the product lifecycle for client-facing SaaS, e-commerce, and healthcare products, from ideation and hypothesis-driven discovery through MVP development, launch, and post-launch iteration. I partnered with design, engineering, and operations teams to deliver features aligned with business and user needs.

I launched an in-store pickup service for a retail client, increasing adoption from 20% to 65% and reducing wait times by 15% within one quarter. I also redesigned healthcare insurance app flows, reducing call-center scheduling volume by 10% in the first month, and identified retention-focused solutions for onboarding-related churn.

Project Manager Ameba Creative Studio

I scoped digital product agency engagements and translated client needs into actionable project plans for multidisciplinary teams.

I coordinated and mentored more than 10 concurrent teams while sustaining an on-time delivery rate above 90%.

Project Manager Fundación Julio Ricaldoni

I managed relationships among more than 300 contractors, government institutions, and international funding bodies, including IDB, ANII, and ANDE. I served as a primary liaison between technical teams, institutional partners, and funders across concurrent programs.

I owned budget oversight and contract negotiation while ensuring delivery met technical requirements and partner expectations.

Project Manager PRO Internacional

I managed digital product delivery for client engagements, leading design and engineering teams from client scoping through product launch.

I was promoted to Project Manager after working as a Web Designer and Developer, using HTML, PHP, JavaScript, and SQL.

Education

Learning history

Universidad de la República

Bachelor of Visual Communication Design, Visual Communication Design

Bachelor's degree in progress.

This professional hasn’t added portfolio projects yet.

This professional hasn’t listed any services yet.

People also viewed

All talent ›
Jobs Talent AI Tools Salaries
Menu