Administrative Management Technician

I am an Administrative Management Technician with more than 15 years of experience in administrative management, public service, and process organization, primarily within the public sector.

I manage formal administrative documentation, including reports, case files, resolutions, and official notes, ensuring accurate preparation, processing, and record control.

I provide in-person assistance and guidance to users, responding to inquiries and claims within established procedures. I am focused on problem solving, clear communication, and service-oriented support.

My experience includes staff attendance control, database administration, use of administrative systems, task supervision, and coordination of institutional and cultural events.

I have also served as a section head substitute, supporting team supervision and improvements to administrative processes. I complement my professional background with commercial customer service experience.

I am currently pursuing a Bachelor's degree in Business Administration and have additional training in digital marketing, payroll processing, ERP systems, and administrative tools.