simon namampi

Systems Analyst

Open to offers · Member since 22 Sep 2026

Message

Location: Chipata, Zambia

Desired salary: Unspecified

Work preference: On-site / Full Time, Part Time, Freelance

Experience level: Mid

About

Professional summary

I am a Systems Analyst with experience in systems administration, database administration, ICT support, network management, and website administration within local government and private-sector environments.

I currently support Chipata City Council by designing and administering computerized systems, researching emerging technologies, and developing disaster recovery and ICT policy solutions that improve service delivery.

I have hands-on experience with LAN/WAN infrastructure, network device installation, structured cabling, hardware and software maintenance, and end-user technical support. I also support website content administration and ICT asset management.

Previously, I delivered IT support services to more than 250 clients, resolving hardware, software, and networking issues while providing user training, technical documentation, and preventive maintenance procedures.

I have contributed to government ICT initiatives, including the Smart Zambia Government Wide Area Network deployment, and have led data-entry operations by supervising teams, monitoring data quality, resolving system issues, and reporting project progress.

I am an analytical and detail-oriented technology professional who values reliable systems, business continuity, collaboration, confidentiality, and practical solutions to operational challenges.

Skills

18 capabilities

Experience

Career history

Systems Analyst MLGRD | Chipata City Council

May 2024 – Present

I design and administer computerized systems and databases to improve Chipata City Council operations and service delivery. I research emerging technologies and support the implementation of modern ICT solutions.

I develop disaster recovery plans and contribute to ICT standards and policy development to support business continuity. I also administer website content in collaboration with Public Relations staff.

I coordinate hardware and software maintenance, as well as LAN and WAN installation and maintenance, to minimize downtime and ensure the availability of networked resources.

Information Technology Support Consultant Dove Computing Services

Feb 2022 – Dec 2023

Delivered technical support services to more than 250 clients, resolving hardware, software, and networking issues. Installed, configured, and maintained computer systems, applications, and network devices.

Provided end-user support and user training to improve technology adoption and effective system use. Implemented ICT security measures and supported disaster recovery initiatives.

Developed troubleshooting guides and preventive maintenance procedures to reduce downtime. Managed ICT assets and recommended technology improvements to enhance operational efficiency.

Maintenance Worker ZESCO

Jul 2015 – Jan 2016

Executed routine maintenance tasks and conducted inspections to identify potential issues. Performed corrective actions and followed established safety protocols.

Collaborated with the maintenance team to achieve departmental goals and support reliable operations.

CDF Data Entry Supervisor MLGRD CDF Data Entry Program

Feb 2026 – May 2026

Supervised and coordinated a team of 20 data-entry clerks during a large-scale government data-entry project. Monitored daily work to maintain data accuracy, consistency, and timely completion of targets.

Provided technical and operational support, assisted with troubleshooting system errors and duplicate records, and addressed workflow interruptions. Prepared progress reports and ensured compliance with data-handling procedures, quality standards, and project timelines.

Systems Analyst Smart Zambia GWAN Network Implementation

2025 – 2025

Participated in the deployment and implementation of the Smart Zambia Government Wide Area Network across council departments. Assisted with the installation and configuration of switches, routers, structured cabling, and related network infrastructure.

Collaborated with Smart Zambia technical teams to support compliance with national ICT standards. Provided deployment, testing, post-implementation support, and training for ICT staff on network monitoring and troubleshooting.