Igor Drg
Igor Drg

QA Lead | Product & Delivery | Requirements, Prioritization & Quality Strategy | Release Management

Open to offers · Member since 22 Sep 2026
Location
Novi Sad, Serbia
Desired salary
Unspecified
Work preference
Remote Only / Full Time
Experience level
Lead

About

Professional summary

I am an Engineering Project and QA Manager with 8 years of experience across software quality assurance and delivery in small engineering teams. I have spent 3 years owning quality end to end and have also owned product backlogs as a Product Owner.

I keep delivery organized by tracking work in progress, surfacing blockers early, coordinating teams, and communicating status to leadership and stakeholders. I work across Product, Engineering, QA, Customer Success, and Support to keep releases moving.

My QA expertise includes test strategy, test cases, acceptance criteria, exploratory testing, regression testing, integration testing, end-to-end testing, release readiness, and risk-based go/no-go decisions. I manage the full bug lifecycle, from reproduction and severity assessment through prioritization, engineering routing, and fix validation.

I write and maintain automated tests using Playwright with TypeScript and JavaScript, as well as Python and Pytest. I also perform API testing with Postman and Swagger, use SQL for investigation, and work with Git, GitLab CI, and GitHub Actions.

I use AI tools including Claude, Claude Code, and GitHub Copilot daily for test design, automation drafting and refactoring, log analysis, failure analysis, and documentation, while reviewing all outputs. I favor practical processes such as Quality Gates, Shift Left practices, and lightweight SDLC improvements that reduce friction.

I have three years of fully remote experience and have led a QA team through hiring, onboarding, mentoring, and quality improvement initiatives. My work has contributed to significant reductions in production defects, urgent support requests, churn caused by instability, and regression testing time.

Skills

33 capabilities

Tech stack & tools

Working toolkit

Application Utilities

Development

Languages & Frameworks

Experience

Career history

QA Lead Hoop

Owned end-to-end quality for a hospitality SaaS platform built by a small engineering team. Defined test strategy, introduced Quality Gates and Shift Left practices, assessed release readiness, and made risk-based go/no-go decisions.

Managed the full bug pipeline, including issue reproduction, severity assessment, prioritization, engineering routing, and fix confirmation. Automated regression activities with Playwright and Python/Pytest, reducing regression time by 50%.

Acted as the operational link between Engineering, Product, Customer Success, and Support while reporting quality status to leadership. Led a QA team of three through hiring, onboarding, and mentoring; outcomes included a 70% reduction in production defects, 90% fewer urgent support requests, and 25% lower churn from instability.

Product Owner Hoop

Owned the product backlog, prioritization, and user stories alongside the QA Lead role. Defined requirements, edge cases, and acceptance criteria in collaboration with Product and Engineering.

Coordinated end-to-end delivery of a major feature across Product, Engineering, and QA. Tracked relevant metrics after release to evaluate feature performance and delivery outcomes.

QA Automation Engineer / QA Engineer OTR – IT Solutions

Built and maintained API and UI test automation for software products. Developed test plans and test data and performed regression, smoke, end-to-end, and API testing.

Collaborated with development teams on root cause analysis and quality investigations. Supported reliable releases through systematic validation and automated test coverage.

QA Engineer Deltaincom

Performed regression, smoke, and end-to-end testing to validate product quality and release readiness. Conducted API test automation and release validation activities.

Reproduced and investigated user-reported issues, helping development teams diagnose defects and confirm fixes before release.

Education

Learning history

Kazan National Research Technological University

Specialist, Information Technology

Specialist degree in Information Technology. Certifications include The Product Owner Profession and Generative AI: Revolutionizing the Product Owner Role.

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