Customer Service Representative

I am a motivated, people-oriented customer service professional with experience in customer support, sales, cash handling, order management, and food service. I enjoy helping customers, resolving inquiries, and creating positive service experiences in fast-paced environments.

I have worked as a customer service assistant, sales associate, cashier, and order management assistant. Across these roles, I have handled customer orders, payments, product recommendations, customer inquiries, and daily operational tasks with accuracy and professionalism.

I am known for my communication skills, active listening, patience, empathy, and ability to remain calm under pressure. I can multitask effectively and adapt quickly to new processes and responsibilities.

I have experience supporting customers in person and through digital channels, including WhatsApp Business, Instagram, and Facebook. I am also comfortable with data entry, basic record keeping, and Microsoft Office tools.

I am currently studying Systems Engineering online at UNAD. I am seeking a remote bilingual customer service opportunity where I can continue developing my English skills while contributing strong customer support, teamwork, and a willingness to learn.