I am a resourceful, results-oriented sales professional with extensive experience in remote, hybrid, and in-person sales environments. I build strong client relationships and deliver tailored advertising and service solutions through clear, responsive communication.
I have a proven record of exceeding sales goals, managing account portfolios, and developing pipelines through phone, email, video conferencing, and virtual presentations. I am comfortable engaging clients nationwide and adapting my approach to their business objectives.
I use CRM platforms, including Salesforce and HubSpot, to track leads, manage opportunities, maintain customer records, and support organized sales execution. I also have experience with strategic sales planning, marketing initiatives, and community outreach.
As a sales manager and team lead, I have directed daily sales operations, coached team members, and supported teams in meeting performance targets. I value collaboration, accountability, and practical training that helps people deliver better customer experiences.
My customer service background has strengthened my ability to resolve complex inquiries, communicate benefits and claims information clearly, and provide efficient support through digital and phone-based channels. I am open to remote opportunities where I can contribute my sales, account management, and leadership experience.
I manage a remote portfolio of advertising accounts, providing tailored solutions aligned with client goals. I maintain productive relationships with clients through email, phone, and video conferencing.
I consistently work to exceed sales targets through proactive outreach and organized pipeline management. I use CRM platforms to track leads, maintain client records, and deliver virtual presentations and proposals to clients nationwide.
I directed sales operations and supported the achievement of weekly and monthly sales goals. I managed sales communications across in-person and virtual channels to expand customer reach.
I developed marketing strategies to generate new business and strengthen local brand presence. I also supported a results-focused sales environment through planning, execution, and customer relationship management.
I led a customer service team in meeting performance goals through in-office and remote support operations. I helped maintain effective customer engagement and service quality across multiple support channels.
I trained staff on remote troubleshooting, CRM usage, and customer engagement strategies. My leadership focused on improving team readiness, communication, and issue resolution.
I managed customer inquiries related to benefits and claims through phone and online communication channels. I provided clear, responsive assistance while maintaining a professional customer experience.
I used remote support tools and research processes to investigate and resolve customer issues efficiently. I ensured inquiries were handled accurately and escalated appropriately when needed.
High School Diploma
Completed high school diploma.
Coursework Completed
Completed coursework.
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