I am a multidisciplinary professional with a background in Biological Sciences and more than two decades of combined experience in technical support, customer service, industrial water analysis, photography, and video production.
I specialize in diagnosing technical issues, supporting computer hardware and networking environments, and communicating practical solutions clearly to customers and users. I am comfortable providing support by phone, on site, and in fast-paced office settings.
I also have experience monitoring water chemistry for industrial cooling systems and chillers, including phosphate, iron, hardness, and pH parameters. My work has included supporting water-softener maintenance and helping maintain reliable cooling-system operation.
As a freelance photographer and video editor, I have managed visual-content projects from planning and shooting through post-production and delivery for advertising, portrait, social media, and commercial clients.
I am proactive, dependable, adaptable, and solution-oriented. I am currently expanding my knowledge of AI and modern technology tools, and I am available for full-time remote work worldwide as well as hybrid or on-site opportunities in Caracas.
Performed water analysis and monitored chemical parameters for industrial cooling systems and chillers, including phosphate, iron, hardness, and pH levels.
Supported the maintenance of industrial water-softener systems and contributed to reliable cooling-system operation.
Produced advertising and portrait photography and created visual content for commercial clients and social media.
Managed projects end to end, including planning, shooting, video editing, post-production, and final delivery.
Provided office administration support and technical assistance in a fast-paced advertising environment.
Handled computer-related issues, troubleshooting, and direct user support.
Managed the technical support department and supervised computer troubleshooting and customer assistance activities.
Provided hands-on support and coordinated solutions for customer hardware and software issues.
Repaired and serviced laptops and desktop computers while providing technical assistance to customers.
Delivered phone and on-site support and managed warranty processes for Compaq and HP products.
Major, Biological Sciences
Completed studies with a major in Biological Sciences.
Computer & Network Technician, Computer Networking
Technical training in computers and networking.
CCTV & Security Systems Technician, CCTV and Security Systems
Technical training in CCTV and security systems.
Professional Photographer, Photography
Professional training in photography.
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