I am a virtual assistant with practical experience in e-commerce, customer service, sales, and order management. I have developed these skills through the comprehensive management of an online women’s clothing and accessories store.
I provide personalized customer support through WhatsApp, guiding clients throughout the purchasing process and resolving order-related issues. I am comfortable handling sales inquiries, product information, payment tracking, and delivery follow-up.
I manage order records in Excel, including product details, sizes, colors, quantities, prices, deposits, pending balances, and order dates. I also organize inventory, product catalogs, and the preparation of orders for delivery.
I have practical knowledge of Excel, Google Workspace, Microsoft Office, Canva, and social media content creation. I use these tools to maintain organized information and create visual content for products and online audiences.
I am organized, responsible, detail-oriented, and able to prioritize tasks effectively. I enjoy learning new processes and tools, solving problems, and supporting daily business operations.
I am seeking remote Spanish-speaking opportunities in e-commerce, customer service, sales, order management, operations, and virtual assistance.
