I am a customer service and administrative operations professional with more than 15 years of experience supporting client accounts, order processing, record keeping, scheduling, and financial administration. I am seeking a remote or hybrid customer service, support, or order processing opportunity.
I have experience managing wholesale customer accounts, processing orders, quotes, credits, and refunds, and coordinating with warehouse and logistics teams to resolve fulfillment and inventory issues. I focus on accurate documentation, clear communication, and timely issue resolution.
My background includes CRM administration, account updates, pipeline tracking, call center support, inbound and outbound communications, and technical troubleshooting. I am comfortable handling high call volumes while maintaining professional phone etiquette and strong customer relationships.
I also bring administrative and financial operations experience, including accounts payable and receivable, billing, collections, payroll processing, deposits, reporting, calendar management, and service dispatching. I have supported compliance-focused processes and maintained detailed business records.
I work confidently with Microsoft Office, FileMaker, Zendesk, Salesforce, Oracle, SQL Server, and CRM systems. I am authorized to work in the United States for any employer and bring a dependable, customer-focused approach to fast-paced teams.
