Onyinyechi Ezema cover
Onyinyechi Ezema
Onyinyechi Ezema

Sales Development Representative

Actively looking · Member since 24 Sep 2026
Location
Lagos, Nigeria
Desired salary
Unspecified
Work preference
Remote Only / Full Time
Experience level
Junior

About

Professional summary

I am a results-driven Sales Development Representative with hands-on experience in outbound cold calling, appointment setting, lead generation, prospect qualification, and pipeline management. I am comfortable working in high-volume sales environments and consistently pursuing daily, weekly, and monthly activity targets.

I bring practical customer account recovery and sales experience, including making 50–80 outbound calls per day, qualifying customers, scheduling follow-ups, negotiating payment plans, and handling objections professionally. I remain composed when facing rejection and focus on building trust and moving conversations toward productive outcomes.

I have developed strong verbal communication, active listening, persuasive communication, and rapport-building skills through phone-based, face-to-face, and remote work environments. I can engage diverse customer profiles, understand their needs, and provide clear next steps.

I am trained in modern SDR workflows, including cold call scripting, email outreach sequences, lead qualification, MEDDIC, SPANCO, CRM management, and pipeline tracking. I am familiar with tools such as HubSpot, Pipedrive, Apollo.io, LinkedIn, Calendly, Clay AI, Asana, Notion, Slack, Zapier, Google Workspace, and Microsoft Suite.

I am self-motivated, coachable, organized, and reliable in remote settings. I have experience leading a remote virtual assistant team, coordinating workflows, delegating tasks, and maintaining accurate project records.

I am immediately available for full-time remote sales development opportunities with international organizations. I have a reliable internet connection, a professional remote work environment, and availability from Monday to Friday, 8:00 AM to 5:00 PM EST.

Notice period: Immediate

Skills

23 capabilities

Tech stack & tools

Working toolkit

Collaboration

Communications

Development

Experience

Career history

Customer Account Recovery Specialist ISURF Global Services

Executed 50–80 high-volume outbound cold calls per day to recover overdue customer accounts while maintaining professionalism through objections, hostility, and rejection.

Qualified customers for payment plan eligibility, scheduled follow-up appointments, maintained call and interaction records, and negotiated structured repayment plans. Collaborated with the recovery team to improve messaging and phone and email follow-up sequences while meeting activity goals.

Customer Experience & Sales Eze Chris Investment

Managed outbound prospecting and cold outreach to generate product interest, qualify potential customers, and convert leads into paying clients through consultative selling.

Handled objections in face-to-face and phone-based sales interactions, closed sales under daily targets, maintained customer and prospect records, and built rapport with diverse customer profiles.

Sales Development Professional Sales Enablement Academy (SEA)

Completed a structured Sales Development Representative training program focused on cold calling, outbound sales workflows, appointment setting, lead qualification, MEDDIC, SPANCO, and CRM management.

Created practical outreach assets including cold call scripts, email sequences, objection-handling frameworks, and pipeline-tracking workflows for high-volume outbound sales roles.

Client Service Apprentice Bloomberg

Completed a client service simulation involving the triage and resolution of more than five simultaneous high-pressure client inquiries under strict time constraints.

Applied structured problem-solving methods to qualify issues, provide accurate resolutions, and strengthen enterprise-level communication, organization, and client service skills.

Virtual Assistant Team Lead TechCrush

Led a cross-functional remote team by delegating tasks, supervising project phases, and maintaining workflow documentation and project records.

Used Asana and Notion to coordinate work, track progress, and support reliable delivery in a fully remote environment.

Education

Learning history

Nnamdi Azikiwe University

Bachelor of Science, Accounting

Bachelor of Science degree in Accounting.

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