Administrative Assistant and Insurance Accounts Executive

Provided direct and corporate customer service for an insurance brokerage. Prepared quotations, processed documentation, managed billing and commissions, and supported policy issuance.

Maintained CRM and policy records, processed inclusions and exclusions, prepared renewal reports, validated customer documents, managed collections, and trained users on insurance products.

Sold mass-market insurance products and prepared customer quotations. Conducted client prospecting and maintained sales databases.

Managed collections, supported claims handling, and administered customer information records.

Managed office schedules, appointments, meetings, administrative reports, petty cash, deposits, payments, collections, and filing.

Provided logistical support and kept administrative documentation and records current.

Sold vehicle, fire, and theft insurance products. Prepared quotations, performed cold prospecting, and managed customer databases.

Handled collections and policy issuance, supported telemarketing and email campaigns, and participated in assigned fairs and events.

Provided service to prospective students and managed registrations and admissions for master's degree programs. Supported collections and visits to corporate clients.

Assisted individual and business sales efforts, coordinated logistics for events and postgraduate classes, entered grades, and represented the university at educational fairs.

Managed corporate medical assistance and life insurance accounts. Delivered product training and processed policy changes, including inclusions, exclusions, cancellations, and annulments.

Managed collections, hospital credit authorizations, monthly plan billing, and policy renewal processes.

Conducted TAT visits and promoted company products in assigned areas. Collected market information through surveys and managed promotional materials.

Supported marketing and sales activities, customer censuses, territory reviews, and new-client acquisition efforts.

Worked in a temporary medical assistance department role handling claim settlements and claim payments. Processed insured member registrations and exclusions.

Visited corporate clients, managed hospital credits, prepared monthly billing reports, and provided customer service.

Entered merchandise, assigned SKU codes, managed pricing, placed supplier orders, and processed supplier invoices and payments.

Received merchandise, handled return dispatches, prepared sales reports, performed temporary cashier duties, and provided customer service.

Administered and issued general insurance policies for direct and corporate clients. Managed renewals, corporate plan movements, quotations, cancellations, and program annulments.

Handled collections, corporate credit processes, customer service, and billing activities.

Completed secondary education and earned a Social Sciences high school diploma.

Completed two years of studies in Social Communication at FACSO.