Flvia Francelino
Flvia Francelino

Customer Service Representative

Actively looking · Member since 24 Sep 2026
Location
Mozambique
Desired salary
Unspecified
Work preference
Remote Only
Experience level
Junior

About

Professional summary

I am a motivated and communicative professional seeking a Customer Service position. I bring hands-on experience supporting customers throughout the sales process and building positive client interactions.

I have experience in sales assistance, where I provided direct customer service and support during the customer journey. My strengths include clear communication, organization, and a customer-focused approach.

I also have experience creating social media content, editing videos and images, and producing visual materials. These skills allow me to communicate effectively across digital channels and create engaging customer-facing content.

In addition, I have designed and built websites, combining creativity with practical digital skills. I am comfortable contributing to online presence, content production, and basic web design activities.

I am currently in my third year of a Bachelor's degree in International Relations at Universidade São Tomás de Moçambique. I am fluent in Portuguese, English, and Spanish, and I am eager to apply my interpersonal and digital skills in a customer service role.

Skills

8 capabilities

Tech stack & tools

Working toolkit

Application Hosting

Development

Experience

Career history
No experience data available.

Education

Learning history

Universidade São Tomás de Moçambique

Bachelor of Arts, International Relations

BA in International Relations in progress; currently in the third year.

This professional hasn’t added portfolio projects yet.

This professional hasn’t listed any services yet.

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