Multilingual Customer Service Advisor

I provide home-based telephone customer support for Uber in German, English, and Turkish.

I assist customers with service-related inquiries and communicate solutions clearly and professionally across multiple languages.

I operated a self-employed pet shop in Kuşadası, managing daily retail activities and customer service.

I supported customers with pet-related purchases while handling the organization and operations of the business.

I worked from home as a telephone travel advisor, ticket sales agent, and customer advisor for Lufthansa.

I supported customers in German, English, and Turkish with travel inquiries, ticket-related requests, and service needs.

I worked as an administrative clerk at the vehicle registration authority of the City of Pforzheim.

I handled administrative processes and provided service to citizens in an official public-administration environment.

I worked remotely in dispatching and call center operations for Schirdewan on behalf of ADAC as a part-time employee.

I supported customers by telephone and coordinated service-related requests in a structured remote-work environment.

I completed training in animal care and dog training.

The training developed my practical knowledge of animal welfare, pet care, and dog handling.

I worked as a bus driver for the public transport company of the City of Zurich.

I ensured safe, reliable passenger transport and delivered courteous service in a public-facing environment.

I worked as a bus driver and also performed customer service and complaint-management duties in the call center. I additionally supported customers as a ticket sales agent in the ticket shop.

My responsibilities included handling company-wide cash takings and working as a fare inspector, alongside providing safe public transport services.

I worked as an enforcement officer for the Office of Public Order of the City of Pforzheim.

I carried out public-order duties and communicated professionally with members of the public.

I completed vocational training as an office management clerk at Dunkelberg Kommunikationstechnik.

I gained foundational experience in office administration, organization, written communication, and commercial processes.

I worked as a retail sales associate at Blumenhaus Jasmin.

I served customers, supported sales activities, and contributed to daily store operations.

I worked as a retail sales associate at Galeria Kaufhof.

I assisted customers with purchases and supported the daily operation of the retail store.

Vocational education and qualification as an office management clerk.

Training focused on animal care and dog training.