Angel Orlu
Angel Orlu

Customer service representative/ client support

Actively looking · Member since 24 Sep 2026
Location
Port Harcourt, Nigeria
Desired salary
Unspecified
Work preference
Remote Only
Experience level
Mid

About

Professional summary

I am a results-driven sales, customer service, and team leadership professional with experience across real estate, remote lead generation, education, cultural heritage management, and oil and gas services.

I have hands-on experience conducting high-volume outbound calls, qualifying prospects, handling objections, nurturing leads, and scheduling appointments for sales teams. I maintain accurate CRM records and follow-up activities to support conversion goals.

I have managed sales personnel, supported lead generation, conducted client inspections, negotiated and closed deals, and contributed to sales strategy and reporting. I am comfortable leading and training teams while ensuring strong customer service.

My background also includes administrative organization, data analysis, report generation, inventory-related responsibilities, and collaboration with cross-functional teams. I am detail-oriented and able to manage multiple priorities and deadlines.

I hold a BSc.Ed in Educational Management and Economics and a Teachers' Registration Council of Nigeria certification. I am computer literate and proficient with Microsoft Office and Google Workspace.

I am seeking a challenging role where I can apply my sales, communication, leadership, reporting, and remote-work capabilities to help an organization grow and succeed.

Skills

27 capabilities

Experience

Career history

Cold Caller Gain Presence

Conducted high-volume outbound cold calls to qualify prospects and create new business opportunities. Scheduled qualified appointments for the sales team and managed the booking calendar.

Maintained CRM records for call outcomes, follow-ups, customer interactions, and tasks. Followed up with leads, handled initial objections, and nurtured prospects to improve appointment conversion rates.

Cold Caller Reset Commercial

Conducted high-volume outbound calls to prospective clients to generate qualified leads. Qualified leads against company criteria and scheduled appointments for the sales team.

Maintained CRM records of calls, leads, and follow-up activities. Represented the company professionally while providing strong customer service during prospect interactions.

Sales Manager Thankgod Property Limited

Generated leads, conducted cold calls, and ensured sales personnel were available to support business activities. Participated in property inspections, negotiations, and deal-closing activities.

Led and trained sales personnel while supporting team performance. Contributed to sales strategy development and prepared sales-related reports.

Heritage Site Manager Ministry of Culture and Tourism

Oversaw the maintenance, restoration, and operational management of cultural and historical heritage sites. Supported policies intended to promote cultural development, tourism growth, and heritage conservation.

Coordinated site upkeep activities, including cleaning, repairs, and landscaping. Conducted research, documentation, and recordkeeping for heritage sites and artifacts.

Industrial Trainee Jahcon International Limited

Performed data analysis and generated reports for project deliverables. Collaborated with cross-functional teams to meet project deadlines.

Developed industry knowledge related to oil and gas operations, including safety protocols and operational best practices.

Education

Learning history

Rivers State University

BSc.Ed, Educational Management and Economics

Bachelor of Science in Education in Educational Management and Economics.

Grandeur International School

WASSCE O-Level

West African Senior School Certificate Examination qualification.

Ever Best International School

First School Leaving Certificate

First School Leaving Certificate.

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