Business Success Agent

I am a versatile professional with experience spanning education, talent acquisition, customer service, and hospitality. Currently working as an English as a second language Teacher, I design and deliver engaging lessons aligned with CEFR standards, fostering language acquisition and student participation both online and in person.

Previously, I served as a Talent Acquisition Acting Representative at Concentrix, where I developed innovative recruiting strategies, screened candidates, and assessed language proficiency to ensure quality hires. My background also includes roles as a Genius Labs Assistant and Chat Advisor, where I collaborated with stakeholders to optimize processes, resolved client issues, and consistently met KPIs while building strong customer rapport.

Earlier in my career, I gained valuable hospitality experience as a Guest Service Representative at Fairfield Inn and Suites by Marriott, where I managed guest records, financial reconciliations, and night audits with integrity and precision.

Across all roles, I have demonstrated strong communication skills, adaptability, and problem‑solving abilities, with a proven track record of balancing operational efficiency and client satisfaction. My diverse career path reflects a commitment to continuous growth and the ability to thrive in dynamic, people‑focused environments.