Administrative and Consumer Credit Professional

Managed consumer credit documentation, administrative records, and filing systems for banking operations. Verified customer documents and supported loan processing activities.

Prepared reports, maintained accurate records, coordinated with internal departments, and provided customer support.

Provided remote virtual assistance and administrative support to clients through the Upwork platform.

Managed research and administrative tasks requiring organization, attention to detail, timely delivery, and clear client communication.

Contributed to AI training and evaluation projects as a freelance Generalist AI contributor.

Reviewed, evaluated, and improved AI-generated content according to project guidelines and quality standards, using analytical thinking and written communication skills.

Records voice samples for AI training and development projects.

Performs script-reading and audio-recording tasks according to project requirements while ensuring clear pronunciation and high-quality audio submissions.

Records voice samples for AI training and development projects and completes script-reading tasks according to provided guidelines.

Ensures clear pronunciation and high-quality audio submissions, including English audio-to-text transcription work.

Worked in customer service and surveyor functions for Sony Indonesia and Sony Center Indonesia.

Supported customer-facing activities and information collection tasks.

Worked as polling staff for SCTV.

Supported polling-related operational activities and data collection tasks.

Completed a Bachelor of International Relations degree at the Social and Political Faculty with a GPA of 3.34/4.00. Thesis focused on obstacles to extending the Partnership and Cooperation Agreement in the energy sector between Russia and the European Union.