Bilingual Administrative Assistant

I am a bilingual administrative support professional with experience in customer service, operations, cash handling, data tracking, and CRM-based customer record management. I communicate professionally in both Spanish and English and work effectively in fast-paced environments.

I have supported high-volume customer operations by processing transactions, managing payments, balancing cash, and coordinating workflows during busy service periods. I am detail-oriented and focused on accuracy in daily administrative and operational tasks.

In my customer support experience, I maintained and updated customer data in internal CRM systems, followed standard operating procedures, and created tickets to escalate service discrepancies. I consistently worked toward productivity, quality, and data-accuracy KPIs.

I am currently pursuing a Bachelor's degree in English-Spanish Translation at the National University of Córdoba. My studies strengthen my bilingual communication, terminology research, and written accuracy skills.

I completed a terminology research project for the World Intellectual Property Organization, identifying and validating specialized English terms with Spanish equivalents. I am adaptable, collaborative, and motivated to contribute strong administrative, communication, and problem-solving skills.