QA Engineer

Created and executed more than 600 manual test cases for enterprise audit applications, covering functional, regression, smoke, integration, and ad-hoc testing. Performed release validation, smoke testing, and production verification to support releases for three enterprise applications.

Documented more than 250 defects in Azure DevOps and collaborated with developers and product teams to validate fixes and improve release quality. Led QA testers across sprint cycles, coordinated testing priorities and defect triage, and developed Robot Framework automation for the Unstructured Document Ingestion application. Used Cursor and Claude to assist with test-case generation, requirements analysis, and automation work.

Created and executed manual test cases for enterprise audit applications, validating new features across multiple Agile sprints. Performed functional and API testing to verify application behavior, business requirements, and data accuracy.

Participated in sprint planning, backlog refinement, and Agile ceremonies to support sprint delivery. Presented product demonstrations to product owners and stakeholders and collaborated with the broader delivery team on quality activities.

Assisted with loading and unloading merchandise from delivery trucks in a retail warehouse environment. Followed safety protocols to help prevent workplace accidents.

Supported freight-handling operations by maintaining attention to safe material movement and timely processing of incoming merchandise.

Delivered food orders promptly and courteously while ensuring customer satisfaction. Maintained accuracy in order fulfillment during delivery operations.

Provided customer-facing service and supported reliable, timely delivery of orders.

Graduated with a Bachelor of Science in Game Programming and Development.