I am a motivated and reliable customer service and administrative support professional with experience handling client inquiries, outbound calls, records, appointments, and front-desk operations.
I have worked in call center environments where I supported customers, provided service information, followed up on concerns, and maintained accurate customer records. I am comfortable communicating in both English and Filipino.
I also have administrative and dental reception experience, including managing appointments, answering calls, organizing documentation, and delivering quality client service. I am detail-oriented, organized, and able to manage multiple tasks efficiently.
In addition to customer support work, I completed a caregiving program and gained hands-on healthcare assistance experience. I have supported daily patient activities, maintained cleanliness and safety, and monitored and reported patient concerns.
I am eager to contribute my communication, administrative, customer service, and caregiving skills in a professional environment. I am committed to continuous learning, adaptability, and professional growth.
Assisted patients with daily activities and basic care while helping maintain their comfort, safety, and cleanliness.
Monitored patient conditions and promptly reported concerns to appropriate healthcare personnel. Provided basic support in a healthcare environment.
Managed appointments, incoming calls, client inquiries, and front-desk administrative activities for a dental care office.
Maintained organized records and documentation while providing quality customer service and administrative support to clients and staff.
Assisted customers with inquiries, concerns, service information, and follow-up requests through customer service channels.
Handled outbound calls, updated customer records, and supported sales- and service-related concerns while delivering professional client assistance.
Responded to customer inquiries and concerns and provided clear information regarding available services.
Conducted outbound calls and follow-ups, maintained customer records, and assisted with sales and service-related customer needs.
Caregiver NC II, Caregiving
Completed a caregiving program with training in healthcare services, care of infants and children, care of elderly people, and support for people with special needs.
Bachelor of Science, Information Technology
Undergraduate studies in Information Technology.
This professional hasn’t added portfolio projects yet.
This professional hasn’t listed any services yet.
