I am a customer-focused professional with four years of experience in onsite sales and administrative support. I have worked directly with customers, supported transactions, and maintained accurate business records.
I communicate patiently and clearly when responding to routine customer questions. I listen carefully to concerns, clarify information, and help ensure customers receive appropriate support.
I have experience organizing customer, referral, order, and delivery information. I am detail-oriented and comfortable handling data entry, recordkeeping, and spreadsheet updates.
I am proficient in Microsoft Excel, Google Sheets, Google Docs, and Microsoft Word. I use these tools to maintain accurate information and support daily sales and administrative activities.
I am interested in customer support roles involving chat, email, and other service channels. I am willing to learn company procedures, CRM software, ticketing systems, and customer support platforms.
I communicated with customers during sales activities and helped address routine questions. I supported customer transactions and maintained related records accurately.
I organized customer and referral information in business records and spreadsheets. I also monitored order and delivery details, kept information updated, and supported daily sales and administrative tasks.
-Maintained accurate and organized business records using Microsoft Excel.
-Successfully managed and updated sales transactions, customer information, and financial records.
-Improved record organization by maintaining structured spreadsheets and digital files.
-Verified data and reviewed records to help minimize errors and maintain accuracy.
-Supported daily business operations through efficient data entry and administrative assistance.
-Completed data entry and record-keeping tasks while maintaining attention to detail.
-Conducted Amazon product research by comparing supplier prices, selling prices, and potential profit margins.
-Used Keepa to study product price history, price stability, and seller competition.
-Practiced evaluating product profitability using Amazon fees, ROI, and profit margin calculations.
-Identified potential products by reviewing pricing, demand indicators, and competition.
-Organized product research data using Microsoft Excel and Google Sheets.
-Developed skills in product sourcing, market research, and identifying potential products for e-commerce.
BS, Marine Biology
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