IT Support Engineer

I am an IT Support Engineer with more than three years of experience providing technical support for Microsoft technologies at Tata Consultancy Services (TCS).

I have supported enterprise clients including ExxonMobil and Microsoft, managing incidents, service requests, tickets, and SLA-driven operations in international environments.

My technical background includes Microsoft Power Platform, Azure, Entra ID, Intune, Microsoft 365, MFA, SSO, and Windows environments.

I have contributed to the development of Power Apps applications and Power Automate workflows, as well as administration of users, licenses, groups, permissions, and authentication services.

I am recognized for proactive problem-solving, working effectively under pressure, and communicating in advanced English. I am currently completing my degree in Information Technologies.