Senior QA Engineer

I own the end-to-end test strategy for high-availability telecommunications and device-management systems. I validate multi-tenant architecture, RBAC, multi-role access controls, data isolation, tenant-specific configurations, and license-based feature controls across distributed environments.

I test more than 50 REST API endpoints using Postman and Apidog, perform sprint regression and release validation, and maintain test documentation and defect triage independently. I also execute JMeter load testing to identify performance bottlenecks and verify UI implementation against Figma designs for cross-browser and cross-role consistency.

I defined test scenarios and wrote detailed test cases aligned with acceptance criteria to ensure complete user-story coverage before sprint releases. I performed functional, regression, and exploratory testing across multiple client project streams.

Alongside my primary manual testing responsibilities, I supported test automation through Cypress scripts integrated with GitHub. I worked within Agile delivery processes to help ensure reliable releases.

I designed more than 75 test scenarios across five concurrent Australian and New Zealand client projects, improving defect detection by 35% and reducing defects escaping to production. I delivered functional, integration, regression, UI, and REST API testing for enterprise web applications.

I applied shift-left testing under tight timelines by identifying critical issues during story review and sprint planning. I also managed cross-time-zone client communication for bug triage and issue resolution, supported by clear asynchronous documentation.

I reviewed more than 200 user stories with Belgium-based product teams, identifying acceptance-criteria gaps and increasing test coverage by 40% across 15 enterprise projects. I executed integration, usability, regression, and API testing for enterprise, multi-language, and multi-tenant applications.

I served as the communication bridge between the Indonesian QA team and Brussels-based stakeholders, producing English documentation and sprint reporting. I applied shift-left strategies under resource constraints to find issues earlier and reduce release rework.

I delivered functional and data-validation testing for more than 10 client applications in media monitoring and analytics. I helped ensure quality across enterprise systems and supported delivery against project milestones.

I led UAT sessions and client onboarding programs, contributing to a 20% increase in user satisfaction. I partnered closely with developers and project managers to maintain quality standards and timely delivery.