Sanja Popov
Sanja Popov

Senior Business Development & Commercial Growth Leader

Actively looking · Member since 28 Sep 2026
Location
Serbia
Desired salary
Unspecified
Work preference
Remote Only
Experience level
Senior

About

Professional summary

I am an MBA-qualified Senior Business Development and Commercial Growth Leader with more than 13 years of international experience across Europe and the Middle East. My background spans business development, strategic partnerships, commercial management, retail, e-commerce, marketplace operations, and business operations.

I develop commercial opportunities from market analysis and partner identification through negotiation, implementation, performance management, and scalable growth. I have worked in both B2B and B2C environments, managing international brands, suppliers, key accounts, cross-functional stakeholders, and multi-site commercial portfolios.

I have managed retail portfolios worth up to €35M annually, including a €5.2M portfolio across more than 20 locations. I have led multicultural teams of up to 85 employees, supported more than 25 store launches, and delivered revenue growth, cost optimization, customer-retention improvements, and omnichannel transformation.

I bring hands-on e-commerce and entrepreneurial experience from founding and operating a profitable online business. My experience covers commercial strategy, sourcing, supplier management, assortment planning, pricing, fulfillment, digital customer acquisition, customer experience, and day-to-day operational management.

I am experienced in strategic partnerships and international supplier relationships, including negotiating an exclusive five-year regional agreement valued at €8.5M. I use commercial analysis, forecasting, KPI management, P&L-informed decision-making, business cases, and feasibility studies to identify and execute growth opportunities.

I am currently based in Serbia and focused on remote opportunities across Europe and EMEA in business development, strategic partnerships, commercial growth, e-commerce, marketplace operations, sales operations, and business operations. I also bring a strong interest in sustainability, circular economy, ethical business, and accountability-focused commercial innovation.

Notice period: Immediately

Skills

40 capabilities

Tech stack & tools

Working toolkit

Data Stores

Marketing and Sales Tools

Experience

Career history

Founder & Sustainability / Business Strategy Lead DO. — Accountability Infrastructure Initiative

I am developing a systems-design initiative focused on accountability infrastructure for organizations and individuals navigating sustainability complexity. My work covers sustainability accountability, circular economy, transparency, responsible business practices, and scalable organizational frameworks.

I am developing the Do. Frameworks concept, including Green Claims Accountability, the Circular Accountability Model, and Transparency Infrastructure. I also lead Do. Lab, a behavioral research initiative examining the relationship between individual behavior and broader sustainability outcomes, supported by independent research, strategic analysis, concept validation, and MBA-level commercial thinking.

Consultant Stenders

Developed marketplace-aligned go-to-market and expansion strategies to support cross-border commercial growth in Latvia and Qatar. Analyzed market trends, customer demand signals, assortment gaps, product positioning, and potential commercial channels.

Prepared commercial business cases and feasibility analyses for expansion initiatives and senior stakeholders. Conducted an on-site factory visit in Latvia to understand product and supply-side operations.

Retail Area Manager (Wellness & E-commerce) M.H. Alshaya

Led multi-site wellness and beauty retail operations across more than 20 locations in Doha, Qatar, managing approximately €5.2M in annual turnover and multicultural teams of up to 85 employees. Managed sales, revenue targets, P&L-related performance, inventory, customer experience, operational KPIs, brand standards, visual merchandising, and promotional execution.

Delivered 20% year-over-year revenue growth through KPI analysis, forecasting, coaching, and structured performance management. Led omnichannel and e-commerce initiatives that increased revenue by 35%, supported digital customer journeys and loyalty-program implementation, reduced operating costs by 9%, improved customer retention by 20%, and managed remote and hybrid operations across distributed regional teams.

Founder & E-commerce Director Deluxe Balloons Doha

Founded and operated a profitable e-commerce business in Qatar from concept through commercial operation. Developed the business model, commercial strategy, go-to-market approach, online sales channel, pricing, product assortment, supplier sourcing, vendor relationships, fulfillment, and operating processes.

Achieved profitability within the first year and managed customer acquisition and digital marketing activities that generated more than 10,000 social-media followers in the first year. Oversaw day-to-day commercial performance, customer experience, supplier relationships, and operational delivery.

Sales Area Manager Chalhoub Group

Managed premium sports and lifestyle retail operations in Doha, Qatar, with a portfolio generating approximately €8.5M in annual turnover. Led commercial and operational performance across retail locations, including sales, inventory, customer experience, brand standards, visual merchandising, events, and marketing activities.

Implemented inventory optimization initiatives that reduced inventory holding costs by 15% and improved customer-service performance by 25%. Supported multi-brand execution for international brands, contributed to the regional launches of Max Mara and Celine, and reduced operational and legal risk by 30% through compliance-focused sales and operations training.

Brand Manager (B2B Partnerships & Procurement) Abu Issa Holding Group

Managed international commercial relationships, supplier partnerships, and category-development activities for a portfolio of more than 70 premium US and European brands in Doha, Qatar. Led B2B supplier and brand-partner relationships, commercial discussions, sourcing initiatives, product portfolio reviews, assortment planning, and regional expansion analysis.

Negotiated and secured an exclusive five-year regional agreement valued at €8.5M and managed supplier negotiations and contract execution. Represented the organization at trade shows in New York, Paris, and Milan, conducting buying meetings, competitive analysis, and presentations for senior stakeholders and international partners.

Area Manager — Luxury & Lifestyle United Fashion Company

Managed a luxury and lifestyle retail portfolio in Doha, Qatar, generating approximately €35M in annual turnover. Held responsibility for multi-brand and multi-location retail operations, including sales performance, customer experience, operational execution, team performance, and commercial alignment.

Led the commercial and operational implementation of more than 15 new stores and retail concepts. Participated in buying meetings and commercial discussions with international brands, worked on assortment and product performance, and improved operational efficiency by 15% through process optimization and structured team development.

Education

Learning history

Universidad Europea de Madrid

Master of Business Administration (MBA), Business Strategy, Commercial Management, Financial Analysis, Marketing, Operations, Organisational

Completed an MBA focused on business strategy, commercial management, financial analysis, marketing, operations, and organisational planning. Developed and successfully defended a strategic business project for an ethical, sustainability-driven consumer wellness and community retail venture, including market analysis, segmentation, positioning, SWOT, PESTEL, Porter's Five Forces, financial planning, and ESG integration.

Atlanta University

Bachelor of Arts, Economics

Bachelor of Arts in Economics with a GPA of 3.6/4.0.

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