Computer and Information graduate with practical experience in customer service, call-center operations, data entry, PR, retail customer interaction, and digital projects. Experienced with computer applications, online platforms, content and digital-brand projects, UI/UX design, and Shopify-related work. Currently expanding skills in digital marketing, AI content creation, Shopify, and clinical nutrition.
Provided customer service and handled customer interactions professionally. Responded to customer needs and supported problem resolution. Maintained clear communication and attention to detail during customer interactions. Developed practical experience relevant to chat-based and online customer support.
Worked in call-center activities and customer communication. Performed data-entry tasks with attention to accuracy and organization. Supported PR activities and professional communication. Worked across different responsibilities according to company needs.
Assisted customers with product selection and general inquiries. Communicated directly with customers in a retail environment. Supported daily store operations and customer-facing activities.
Bachelor of Information Technology and Computer Sciences, Information Technology
Graduated with a cumulative GPA of 2.59 / 4.00 and overall grade of Good.
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