I am a detail-oriented professional with 13 years of experience in production operations, material handling, documentation, and daily reporting. I am seeking an entry-level Medical Chat Support or Healthcare Support position where I can apply my accuracy, professionalism, and commitment to confidentiality.
I have hands-on experience with data entry, information verification, record maintenance, monitoring, and identifying discrepancies. I am comfortable following standard operating procedures, quality requirements, and company policies in fast-paced environments.
I have completed Health Care Services NC II training and HIPAA Compliance Training. My training covers HIPAA Privacy, Security, Breach Notification, Enforcement, and healthcare compliance best practices.
I communicate clearly and professionally with supervisors, team members, and customers. I am prepared to provide written support through chat and email while maintaining empathy, attention to detail, and accurate documentation.
I am proficient in Microsoft Office applications, SAP transactions, Microsoft Teams, Zoom, Slack, and email tools. I am eager to transition my operations and documentation experience into a healthcare support role focused on patient support and reliable service.
