Data Entry and Administrative Professional

Maintained accurate member account, transaction, and financial records for a SACCO branch. Entered, updated, and verified information in internal systems while ensuring accuracy, integrity, and compliance with data-handling procedures.

Processed loan applications and supporting documentation, prepared reports on financial performance, member data, and loan portfolios, and managed incoming and outgoing correspondence. Handled deposits, withdrawals, transfers, and digital retrieval of member information.

Collected and recorded member data during recruitment and outreach activities. Supported loan application data entry, documentation, and maintenance of accurate field records.

Submitted field reports to management and educated members on financial services and savings products.

Entered and organized healthcare and insurance data into databases. Verified and cleaned records to improve accuracy and completeness.

Assisted with spreadsheet-based reporting, customer inquiries, documentation, record keeping, and policy updates.

Diploma in Business Information Technology, covering computer applications, data management, Microsoft Excel, information systems, database management, and office administration. Developed skills in data entry, record keeping, document preparation, data organization, and the use of digital tools to support administrative and business operations.