Zinaida Olado
Zinaida Olado

Senior Product Designer

Actively looking · Member since 29 Sep 2026
Location
San Francisco Bay Area, United States
Desired salary
Unspecified
Work preference
Remote Only / Full Time, Contract, Freelance
Experience level
Senior

About

Professional summary

I am an AI-native Senior Product Designer with eight years of experience designing and shipping complex web-based SaaS, enterprise, and mobile products from discovery through delivery.

I lead UX strategy, research, information architecture, interaction design, and scalable design systems. I turn ambiguous product, business, and technical requirements into intuitive experiences and measurable outcomes.

My work spans high-stakes and regulated domains, including public-safety incident response, government disaster recovery, financial dispute resolution, healthcare-adjacent leadership assessment, procurement, and education technology.

I partner closely with product managers, engineers, data teams, QA, and business stakeholders to deliver accessible, data-informed products. I use research, usability testing, and behavioral data to validate decisions and improve customer outcomes.

I have designed AI-powered product experiences responsibly, including assessment scoring and insights capabilities. I also bring working knowledge of HTML, CSS, and JavaScript to support practical collaboration with engineering teams.

I enjoy mentoring designers, facilitating critiques and workshops, and raising team craft through clear design documentation, shared workflows, and design systems.

Skills

28 capabilities

Experience

Career history

Senior Product Designer On Scene Services

Led a UX audit and information architecture redesign for a mission-critical traffic incident management system used in live public-safety response. Scaled the design system to improve usability and operational efficiency.

The resulting findings and redesign supported the product performance narrative ahead of a successful investment round, demonstrating the business impact of design in a safety-critical environment.

Senior Product Designer New Level Work

Owned UX strategy and end-to-end AI-native design for multiple B2B SaaS products. Evaluated responsible uses of AI and translated complex business and technical requirements into intuitive product experiences.

Led the redesign of a 360 Assessment product, including AI-powered scoring and insights. Created a scalable design system that reduced design-to-development time by about 30%, designed a sales configurator that reduced proposal creation time by 64%, and delivered admin and impact dashboards with Tableau and QuickSight data teams.

UX Designer LookFar Labs

Led end-to-end UX for a large-scale procurement SaaS platform for contractors, helping customers reduce material costs by 6% to 27%. Designed enterprise disaster response and recovery solutions on the Pega government platform serving 4.5 million users.

Supported a financial automated credit dispute redesign, led UX strategy for a B2C travel application, and aligned stakeholders on design decisions and tradeoffs. Mentored junior designers and researchers, facilitated workshops and critiques, and partnered with managers, engineers, and QA in Agile delivery.

Independent UX/UI Design Consultant Self-Employed

Provided UX/UI consulting for nonprofit, education, retail, and engineering clients. For MOSTe, analyzed behavioral data and redesigned information architecture, increasing mentor engagement by 37% and translating feedback from 47 users into application-tracking features.

For Beeprint, designed a marketplace for more than 1,000 users, conducted over 20 research sessions, and improved applicant flow by 52%. For HomeStretchVA, defined a mission-aligned UX strategy that increased user engagement by 27% and donor actions by 20%.

UX/UI Designer FreeSocialEvents

Designed a mobile event application end-to-end, including user research, flows, wireframes, prototypes, and high-fidelity iOS interfaces.

Validated business hypotheses through user testing and presented design outcomes to investors and stakeholders.

UX/UI Designer Growth Education Technology

Redesigned an EdTech mobile application to improve the user experience and engagement.

The redesign increased user engagement by 36%, improved CSAT by 28%, and raised the App Store rating from 3.2 to 4.3.

Lead Visual Designer Geri-Care Pharmaceuticals

Led a team of three designers delivering more than 50 marketing and web projects for a pharmaceutical company.

Built strong visual-design and brand-system foundations that inform current UI and product design work.

Education

Learning history

Interaction Design Foundation (IDF)

Certificate Programs, UX Management, Psychology of Interaction, Mobile UX Design

Completed certificate programs in UX Management, Psychology of Interaction, and Mobile UX Design.

Beginex

UX Mentorship Program, User Experience Design

Completed a UX mentorship program in New York, NY.

University of California San Diego

Interaction Design Certificate Program, Interaction Design

Completed an Interaction Design certificate program.

Belarusian State Technological University

B.A., Industrial Design

Bachelor of Arts in Industrial Design in Minsk, Belarus.

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