I am a detail-oriented and proactive administrative professional with experience in customer service, CRM management, content creation, and operational coordination.
I have supported marketing initiatives by creating digital graphics, managing social media content, planning promotional campaigns, and contributing to brand-awareness activities.
My administrative background includes invoicing, purchase orders, payment records, supplier quotations, file management, meeting coordination, and client database maintenance.
I am comfortable working directly with customers and clients, providing follow-up, managing front-of-house operations, and maintaining organized records and workflows.
I hold a Bachelor's Degree in Fashion Design and bring creative visual skills using Adobe Creative Suite, Canva, and digital content tools.
I am a native Spanish speaker with upper-intermediate English proficiency, strong communication skills, and the ability to work effectively under pressure.
Created digital graphics and managed social media activities to support the dealership's marketing presence. Developed strategic brand-awareness and promotional campaigns.
Updated vehicle specification sheets and pre-owned vehicle inventory across Checkmark and Mercado Libre. Managed supplier selection and negotiation, quotations, purchase orders, payment receipts, invoices, compliance reports, and customer follow-up.
Provided customer service and managed front-of-house operations, including customer entry and exit flow. Collected client information and maintained customer databases.
Updated inventory records, processed purchase orders, prepared event and supply quotations, and created technical data sheets. Supported client follow-up activities.
Managed email communications and coordinated meetings and training courses. Delivered customer service and maintained ongoing client follow-up.
Organized files related to payments, invoices, purchase orders, and client records. Provided billing and general administrative support.
Supported retail sales, invoicing, and cash register operations. Maintained inventory control and organized merchandise.
Contributed to social media marketing and content creation to support the business's promotional efforts.
Handled sales and billing operations in a retail environment. Processed customer orders and supported daily transactions.
Managed cash handling responsibilities and assisted with operational organization.
Bachelor's Degree, Fashion Design
Completed a Bachelor's Degree in Fashion Design in Aguascalientes, Mexico.
Bicultural High School Diploma
Completed a bicultural high school diploma in Aguascalientes, Mexico. Participated in a one-semester study abroad program in Vancouver, Canada, in 2018.
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