Administrative Operations and AI Data Quality Specialist

Delivered audit and quality-assurance support for multiple remote AI training and data annotation projects. Evaluated text, image, and video datasets for accuracy, consistency, acceptance requirements, and compliance with complex project guidelines.

Identified annotation inconsistencies, flagged systemic issues, analyzed dataset trends affecting model performance, and provided actionable feedback. Collaborated with cross-functional teams to refine workflows, improve annotation efficiency, and produce structured quality reports for stakeholders.

Provided end-to-end remote administrative and operational support to entrepreneurs and small businesses. Managed calendars, scheduling, client communications, meetings, travel arrangements, and confidential documentation across multiple clients.

Handled accounts payable and receivable, maintained financial tracking records, organized digital filing systems, and improved workflow efficiency. Delivered flexible support tailored to individual client business needs.

Oversaw administrative operations and supported business growth through structured daily coordination. Managed staff schedules, internal communications, routine operations, inventory systems, and procurement processes.

Maintained supplier and customer relationships, prepared reports, tracked business data, and supported operational decision-making. Implemented process improvements that enhanced efficiency across administrative workflows.

Led branch operations while providing executive-level administrative and operational support. Managed client relationships, customer service operations, performance tracking, sales activities, and service delivery initiatives.

Oversaw financial processes including month-end and year-end reporting, coordinated contracts and compliance documentation, and maintained reporting systems. Supported executive leadership with strategic, administrative, and operational tasks.

Maintained and updated confidential records with a high degree of accuracy. Verified data integrity and completeness across large datasets while supporting document management and filing systems.

Performed high-volume data entry under strict confidentiality requirements and ensured records remained current, organized, and accessible.

Supported a government-led national initiative to distribute laptops to secondary school students throughout Trinidad and Tobago. Coordinated logistics, delivery activities, operational planning, inventory distribution, and documentation for Lenovo laptop deployment.

Managed more than 9,000 warranty and service cases in the Northwest region, conducted diagnostics, and provided customer support. Collaborated with government agencies, schools, and technical teams and contributed to successful national tender cycles.

Completed A Levels coursework in English, Literature, and Geography.

Completed O Levels coursework in English, Literature, Social Sciences, Geography, Principles of Business, and Spanish.

Completed Microsoft Studio AI learning and certification coursework.