Suellen Guilherme Da Silva
Suellen Guilherme Da Silva

Customer Support Specialist

Actively looking · Member since 30 Sep 2026
Location
Mogi das Cruzes, Brazil
Desired salary
Unspecified
Work preference
Remote Only
Experience level
Junior

About

Professional summary

I am a customer support and administrative professional with experience assisting customers, handling orders, providing product information, and supporting sales operations.

I have worked in customer-facing roles where I responded to requests, helped with product selection, processed orders and pickups, and maintained organized merchandise and customer information.

I am comfortable with written communication through email and am interested in supporting customers through live chat, ticketing, and e-commerce service channels.

My administrative background includes updating records, maintaining files and databases, data entry, document organization, and information management.

I am organized, detail-oriented, and focused on providing clear, helpful service while resolving customer inquiries efficiently.

I am seeking a fully remote opportunity in customer support, customer service, chat and email support, e-commerce support, or administrative support.

Skills

12 capabilities

Experience

Career history

Sales Assistant / Customer Service ZEH Elétrica & Hidráulica – Lina Outlet

I provided customer service and assisted customers with product information and product selection.

I handled orders and pickups, conducted product demonstrations, supported internal sales activities, and checked, stored, sold, and organized merchandise.

Sales Assistant / Customer Service Lina Materiais Elétricos

I provided customer service and supported customer product requests and sales activities.

I organized and handled merchandise while assisting with customer orders and related service needs.

HR Assistant Innovative Tire Solutions

I supported HR processes related to hiring, terminations, payroll, and timekeeping.

I also assisted with benefits administration, calculations, attendance records, and personnel-related administrative tasks.

Administrative Assistant LFG Instituição de Ensino à Distância

I provided customer service in person and through email, responding to requests and providing information.

I updated customer records, maintained files and databases, and supported administrative communication and information management.

Education

Learning history

Crescer Unidade Brás Cubas

HR Assistant Course, Human Resources

Completed training in human resources assistant practices.

This professional hasn’t added portfolio projects yet.

This professional hasn’t listed any services yet.

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