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German Martínez
German Martínez

IT Support Specialist and Frontend Developer

Actively looking · Member since 30 Sep 2026
Message
Location
Antiguo Cuscatlan, El Salvador
Desired salary
Unspecified
Work preference
Remote Only
Experience level
Mid

About

Professional summary

I am a proactive Systems Engineering professional focused on problem-solving, technical support, project coordination, and frontend web development.

I have experience providing hardware and software support, maintaining computers, laptops, printers, surveillance cameras, operating systems, and enterprise networks. I also provide remote and on-site assistance to end users.

I develop and design websites using HTML, CSS, JavaScript, PHP, WordPress, Laravel, Bootstrap, and MySQL. My work includes creating dynamic views, configuring websites, and producing UI designs in Adobe XD and Figma.

I have worked with structured cabling, network monitoring, VPN connectivity, Windows Server, Cisco networking, and user administration for telephone systems. I am comfortable supporting business technology infrastructure and maintaining operational continuity.

I also have experience managing social media accounts, developing brand content, updating websites, and analyzing engagement and traffic metrics. I bring communication, adaptability, creativity, responsibility, and teamwork to technical and digital projects.

Skills

28 capabilities
AJAXBootstrapCommunity ManagementContent CreationCSSCustomer ServiceFrontend DevelopmentHTMLJavaScriptLaravelMySQLNetwork AdministrationPHPPostgreSQLProject ManagementRemote SupportSocial Media ManagementStructured CablingTeam CoordinationTechnical SupportTroubleshootingUI DesignVPNWeb DevelopmentWebsite DesignWindows ServerWooCommerceWordPress

Tech stack & tools

Working toolkit

Data Stores

MySQLPostgreSQL

Design

Figma

Development

Facebook OAuthLinkedInWordPress

Languages & Frameworks

BootstrapLaravel

Marketing and Sales Tools

WooCommerce

Experience

Career history

IT Assistant Grupo Maritimo

I install and configure equipment, operating systems, enterprise software, and VPN connections to support business continuity. I provide preventive and corrective maintenance for computers and laptops to optimize performance and extend equipment life.

I monitor the enterprise network to maintain stable and secure connectivity. I also configure and administer users in the telephone system and provide efficient remote and on-site technical support for end-user incidents.

Technical Support Assistant Sihuacoop de R.L.

I performed preventive and corrective maintenance for computers and laptops. I also handled corrective maintenance for IP printers, surveillance cameras, and software installations.

I supported the organization’s technology operations by resolving hardware and software issues and helping maintain reliable equipment for users.

Technical Support via Social Media Onelink (Webhelp)

I provided customer service and technical support through social media channels. I assisted customers with account administration and responded to support requests.

I communicated technical solutions clearly and helped maintain a positive customer experience through digital support channels.

Education

Learning history

Universidad Católica de El Salvador

Bachelor's Degree, Computer Systems Engineering

Completed studies in Computer Systems Engineering.

Centro Escolar INSA

Technical Baccalaureate, Computer Systems

Completed a technical high school program in computer systems.

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