dikla dayan
dikla dayan

Operations & Business Development Leader

Open to offers · Member since 1 Oct 2026
Location
Copenhagen, Denmark
Desired salary
Unspecified
Work preference
Remote Only
Experience level
Lead

About

Professional summary

I am an Operations and Business Development Leader with an Industrial Engineering background and more than 10 years of experience building commercial functions, partnerships, key-account programs, and B2B operations from the ground up.

I thrive in ambiguous, fast-moving environments where structure, ownership, and revenue execution are needed. I have led strategic turnarounds, created scalable workflows, and helped organizations move from early-stage concepts to profitable market leadership.

My core strengths include business development, consultative sales, strategic account management, GTM execution, and operational optimization. I enjoy partnering with founders, executives, CTOs, clients, and cross-functional teams to turn business goals into practical action.

I build trust-based relationships with clients, colleagues, and external stakeholders. I believe long-term partnerships, clear accountability, and collaborative ways of working are essential to sustainable growth.

I have experience in digital platforms, consultancy, relocation services, and travel technology, including product migrations, market education, international implementations, and client advisory work.

Outside work, I train for Half-Ironman triathlons. Endurance sports reinforce the discipline, resilience, focus, and community mindset that I bring to my professional life.

Skills

23 capabilities

Experience

Career history

Co-Founder Living Denmark

I co-founded a relocation consultancy supporting Copenhagen's international community. I built the business from the ground up, shaping service offerings, client advisory processes, and a trusted network of local service providers.

I create strategic resources and host webinars that turn local knowledge into high-value services. I also guide clients through the Copenhagen housing market while developing partnerships that improve the end-to-end relocation experience.

Business Lead 6 knots

I took over a struggling consultancy and led a rapid strategic turnaround, transforming a five-year loss-making operation into a profitable market leader during COVID-19. I drove a 25% year-over-year revenue increase and owned the full sales cycle, from prospecting through closing.

I rebuilt internal workflows, led a full rebrand, and helped create a culture focused on accountability and high performance. I also served as a trusted advisor to startup founders on talent strategy and scaling challenges.

Founding Team | Head of Business Development & Operations Linktone

As employee number one, I built Linktone's commercial foundation from scratch, including sales, brand, marketing, account management, and business operations. I helped grow the company from an early concept through acquisition and sustained market leadership.

I designed and led the account management function, managing high-stakes relationships with major record labels and artists. I partnered with product and engineering teams to align platform capabilities with market needs and led a seamless migration from a legacy platform to a new digital solution without disruption.

PMO Travel Booster

I led international implementations of travel agency software for clients in London and Turkey, managing the end-to-end project lifecycle. I coordinated delivery activities to ensure high-quality deployment within required timelines.

I also authored technical specifications that translated client needs into actionable requirements for delivery teams. My work connected customer expectations, product requirements, and implementation execution across international stakeholders.

Education

Learning history

Ben-Gurion University of the Negev

B.Sc, Industrial Engineering and Management

Bachelor of Science in Industrial Engineering and Management.

This professional hasn’t added portfolio projects yet.

This professional hasn’t listed any services yet.

Jobs Talent AI Tools Salaries
Menu