I am an IT support and administrative professional with hands-on experience in technical troubleshooting, school systems administration, data management, and instructional materials development.
I have supported educational operations by resolving hardware and software issues, maintaining computers and peripheral devices, and helping users maintain productivity through timely technical assistance.
I also have experience administering a school management system, implementing data integrity practices, automating reporting processes, and improving access to real-time information for stakeholders.
My administrative strengths include data entry, file and records management, document preparation, formatting, and the use of Microsoft Office Suite. I am organized, detail-oriented, and committed to accurate work.
I am currently pursuing a Bachelor of Science in Information Technology and continue to develop my knowledge of information systems, databases, software development, and IT infrastructure.
I bring strong communication, problem-solving, teamwork, adaptability, multitasking, and customer service skills. I am eager to contribute technical and administrative support in a professional environment.
Developed and curated curriculum-aligned instructional materials to support student learning and academic performance.
Contributed to educational content preparation and data encoding activities for the school.
Administered and optimized the school management system to improve operational workflows and stakeholder access to real-time data.
Implemented data integrity protocols and automated reporting processes, contributing to a reported 30% increase in operational efficiency.
Resolved hardware and software issues to improve system uptime and user productivity through troubleshooting and technical support.
Maintained and repaired computer hardware and peripherals, helping ensure reliable performance and minimize downtime across the school's IT infrastructure.
Bachelor of Science, Information Technology
Currently pursuing a Bachelor of Science in Information Technology. Developing a foundation in information systems, database management, software development, and IT support.
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