Lila Garcia Diaz
Lila Garcia Diaz

HR Business Partner and Organizational Development Specialist

Open to offers · Member since 1 Oct 2026
Location
Santiago, Chile
Desired salary
Unspecified
Work preference
Remote Only / Full Time, Freelance
Experience level
Senior

About

Professional summary

I am an HR Business Partner and Organizational Development specialist with extensive experience in complex corporate and educational environments. I focus on talent management, change management, organizational culture, and capability development aligned with business strategy.

I design and manage end-to-end learning initiatives, from needs assessment and solution design through implementation, measurement, and continuous improvement. I work closely with leaders, business teams, and cross-functional stakeholders to deliver practical and scalable development solutions.

I have experience leading organizational learning transformations, including LMS-to-LXP migrations, corporate learning ecosystem implementation, and the design of learning architectures and capability pathways. I also support digital learning initiatives across e-learning, blended, and in-person formats.

I use data, KPIs, stakeholder management, and project management practices to evaluate learning effectiveness, identify risks and opportunities, and support informed decision-making. My work includes vendor management, training budgets, SENCE administration, and functional administration of learning platforms.

I am particularly interested in organizational transformation, leadership development, power skills, talent strategy, and the application of AI to improve learning-design efficiency. I bring a pedagogical background combined with technology, business, and change-management perspectives.

I have collaborated with legal, technology, communications, and change-management teams on strategic capability-building initiatives, including preparations related to personal data protection regulations. I am committed to building learning cultures that strengthen organizational performance and readiness for change.

Skills

20 capabilities

Tech stack & tools

Working toolkit

Development

Experience

Career history

Training Consultant Banco de Crédito e Inversiones (BCI)

Managed end-to-end training projects and initiatives, from needs identification through results and impact measurement. Designed learning solutions aligned with business challenges and provided internal consulting to leaders and business areas.

Coordinated multiple concurrent projects, monitored risks and progress, analyzed indicators, managed training budgets, SENCE benefits, vendors, and the corporate LXP. Led learning transformation initiatives including an LMS-to-LXP migration, corporate learning ecosystem implementation, corporate university learning architecture, power skills strategy, and AI-enabled learning-design improvements.

Educational Technology and Talent Development Specialist AIEP

Designed and developed learning strategies focused on strengthening organizational capabilities. Supervised and managed the performance of online learning teams to ensure quality and effectiveness.

Implemented continuous-improvement processes for training programs and learning experiences. Supported faculty performance through ongoing guidance and follow-up, while reviewing and improving academic programs.

Freelance Instructional Designer Universidad Católica de Chile, UConline

Developed digital learning solutions for postgraduate programs delivered in virtual environments. Structured educational content using pedagogical and methodological approaches and designed multiple learning objects.

Collaborated with academic teams to ensure training quality, improve the learner experience in virtual settings, and maintain pedagogical consistency across digital content.

Instructional Designer Centro Nacional de Tecnologías de la Información

Managed learning programs across e-learning, blended-learning, and face-to-face delivery formats. Provided instructional-design consulting and administered LMS platforms.

Coordinated vendors and logistics for training initiatives, supporting sustainable program delivery. Improved operational efficiency in supplier management and strengthened planning and execution processes.

Education

Learning history

Universidad Central de Venezuela

Master's Degree, Education, Information and Communication Technologies

Master's Degree in Education with a specialization in Information and Communication Technologies.

Universidad Central de Venezuela

Bachelor's Degree, Education

Bachelor's Degree in Education.

Colegio Universitario de Caracas

Higher University Technician, Administration, Informatics

Higher University Technician degree in Administration with a specialization in Informatics.

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