Senior Product Manager & Quality Lead TRI COUNTY FURNITURE SERVICE INC.
Led end-to-end discovery, design, and strategic roadmap development for web and mobile software, translating customer requirements and market needs into scalable and reliable solutions.
Designed and executed a data analysis strategy using complex SQL queries and operational KPI dashboards to support product decisions through performance metrics and experimentation.
Collaborated with engineering, QA, and operations teams to implement integration workflows, reducing cycle time by 15% and improving product reliability for end customers. Ensured transactional integrity and compliance with personal data protection policies in distributed systems.