Johana Tapia
Johana Tapia

E-Learning Content Director and Instructional Design Leader

Open to offers · Member since 2 Oct 2026
Location
Santiago de Chile, Chile
Desired salary
Unspecified
Work preference
Remote Only
Experience level
Lead

About

Professional summary

I am an e-learning content director and instructional design leader with more than 10 years of experience in training, organizational development, and virtual learning projects.

I have led the end-to-end production of online learning solutions for universities and corporate clients across Latin America, from needs assessment and instructional design to LMS implementation and quality assurance.

I specialize in scaling high-quality content production. I have coordinated more than 20 courses simultaneously, led the delivery of 300 courses in one month, and transformed more than 100 face-to-face training programs into fully online learning experiences.

My career has evolved from instructional design and content curation into content development leadership and project direction. This hands-on background allows me to standardize processes, manage multidisciplinary teams, and maintain instructional quality at scale.

I work with major learning platforms and authoring tools, including Moodle, Canvas, Blackboard Ultra, SAP SuccessFactors, and Articulate. I also use generative AI to accelerate instructional design, content creation, multimedia development, and production workflows.

I hold a Master's degree in Education and ICT and bring expertise in e-learning strategy, virtual training project management, change management, and digital learning transformation.

Skills

20 capabilities

Tech stack & tools

Working toolkit

Design

Development

Experience

Career history

Chief Content Officer / Content Director eWaffle

I lead the e-learning content strategy and production for companies and clients across Latin America. I manage the full project lifecycle, from learning-needs assessment and instructional planning through LMS implementation.

I coordinate the simultaneous production of more than 20 courses, managing deadlines, multidisciplinary teams, quality control, and client expectations. I design and produce both self-paced courses and live learning experiences, while advising clients on the design and management of their virtual learning environments.

Director of Content Development CognosOnline

I progressed internally from Instructional Designer to Content Curator and ultimately Director of Content Development. I led the implementation of undergraduate, postgraduate, diploma, and master's courses in multiple LMS platforms for Latin American universities.

I coordinated multidisciplinary teams of instructional designers, content curators, and content producers. I led the delivery of 300 courses in one month for ISIL in Peru and standardized instructional design, curation, and production processes to improve speed and consistency.

Change Management Consultant Tigabytes

I led Google Workspace implementation projects for small, medium-sized, and large organizations. I supported technology adoption through change-management initiatives and on-site training for large teams.

I assessed training needs and designed online training plans to accelerate the effective adoption and use of new digital tools.

Online Training Project Leader iLernus

I identified, designed, and implemented face-to-face and virtual training projects for corporate clients in Chile. I translated training needs into practical learning solutions aligned with organizational requirements.

I produced learning content using multiple authoring tools and implemented courses across different learning management systems.

Organizational Development Specialist IV Banesco Banco Universal

I progressed from intern to Organizational Development Specialist IV and designed, created, and implemented the bank's complete e-learning strategy. I transformed more than 100 face-to-face training programs into fully online courses, generating significant training cost savings.

I led online content development projects, virtualized learning content in SAP SuccessFactors using Articulate Storyline, and coordinated the corporate performance evaluation process.

Human Resources Analyst Especias Market

I designed the profile and structure of the company's Human Resources function and established its administrative foundations. I organized, standardized, and implemented HR administrative formats and processes.

I delivered in-person training and assessed face-to-face and online training needs for the commercial area.

Education

Learning history

Universitat Oberta de Catalunya

Master's Degree, Education and ICT

Master's degree in Education and Information and Communication Technologies.

Universidad Metropolitana

Specialization, Technology, Learning and Knowledge

Specialization in Technology, Learning and Knowledge.

Universidad Metropolitana

Advanced Diploma, Distance Tutor Training

Advanced diploma in training distance-learning tutors.

Universidad Católica Andrés Bello

Bachelor's Degree, Education, Pedagogical Sciences

Bachelor's degree in Education and Pedagogical Sciences.

This professional hasn’t added portfolio projects yet.

This professional hasn’t listed any services yet.

Jobs Talent AI Tools Salaries
Menu