I am an IT Technical Support Specialist with four years of experience providing remote technical assistance to clients and users. I focus on diagnosing and resolving software, website, hosting, email, DNS, and general technical issues.
I communicate technical information in a clear and simple way, helping non-technical users understand problems and solutions. I am committed to delivering reliable customer service while resolving support queries efficiently.
I have hands-on experience working with Linux command-line environments, hosting control panels, email systems, websites, and related technologies. My approach combines troubleshooting, problem-solving, and careful investigation of technical incidents.
I am currently pursuing a Bachelor of Business Information Systems and continue building my knowledge of information systems and databases. I also hold a Higher Certificate in Law and completed High school
I am seeking international or remote Technical Support opportunities where I can apply my support experience, technical troubleshooting abilities, and customer-focused communication skills.
I provide remote technical support to clients and users, resolving customer support queries and a range of technical problems. I troubleshoot software, website, hosting, email, DNS, and general technical issues.
I work with Linux, hosting control panels, email systems, websites, and related technologies. I investigate issues thoroughly and explain solutions in clear, simple language while maintaining strong customer service.
Bachelor of Business Information Systems (BBIS), Business Information Systems
Currently in second year.
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